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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michaela&&Tony Fields

March 27, 2025

1  out of  5
rating by Michaela&&Tony Fields
"Honestly I wouldn't give them any star as far as state farm in general. Had insurance for years through state farm and had two acts of nature occure one being a deer ran in front of us another vehicle we owned hitting ice so the wanted to cancel policy. Never lat on a payment for years and their explanation was underwriter though we was a risk . I feel it was the was no longer making profit . Found insurance that saved me over 1400 dollars cause of this that is why they get one star . Please look into Otto insurance they will save you money in the long run instead of making the agents wallet fat through state farm . Look into it before you go head deep into insurance that looks for personal gain ."
We responded:
"Thank you for your high rating! Our team at Jerry Goble State Farm appreciates your feedback and support. "
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Austin

March 27, 2025

5  out of  5
rating by Austin
"Had a problem with my insurance. I was about to loose insurance and the Jerry goble location helped me resolve that issue. I’m thankful they figured it out and I don’t have to look for another insurance company because I’ve been with State Farm for years and haven’t had any issues with them."
We responded:
"Thank you, Austin, for sharing your experience. We're glad we could assist you in resolving the issue with your insurance. We truly value your loyalty and are pleased that you continue to choose State Farm. Your feedback is appreciated, and we're here to help whenever you need us."
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Jerry Bobbitt

March 26, 2025

5  out of  5
rating by Jerry Bobbitt
"Very highly recommended. Mr. Goble was highly professional, quick, and courteous. Very painless process. Very easy to get started."
We responded:
"Thank you for sharing your positive experience with us. It's great to hear that the process was smooth and professional. Your recommendation means a lot, and we're glad to know you found it easy to get started. Your feedback is greatly appreciated!"
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Kristen Back

March 26, 2025

5  out of  5
rating by Kristen Back
"Met with Judith to set up auto and renters insurance. She was absolutely wonderful and very kind. It was such a breeze and I could tell she really cared about helping me find the best deal."
We responded:
"Thank you for sharing your experience with us, Kristen. It's fantastic to hear that Judith was able to assist you so effectively with your auto and renters insurance. It's great to know that she made the process easy for you. Your feedback is greatly appreciated!"
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Jillian Jones

March 24, 2025

5  out of  5
rating by Jillian Jones
"Updating to include Pam: Thank you for your attention to detail and looking everything over for me about different things to add to lower my daughter additional new driver cost! She's got her Steer clear app downloaded and is ready to go. Ask for David, he answered every question I had about trying to get my new driver daughter on my policy and the best way to try and save! Thank you"
We responded:
"Thank you for sharing your experience, Jillian. It's great to hear that David was able to assist you with adding your daughter to your policy and finding ways to save. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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Sherry H

March 21, 2025

5  out of  5
rating by Sherry H
"Judith and Robin have been nothing but most helpful two women. They have answered all my questions and worked with me when I was on the verge of a nervous breakdown over another insurances premiums and got me a much cheaper policy ! Jerry Goble State Farm is wonderful !!!!"
We responded:
"Thank you for sharing your experience with us, Sherry! It's great to hear that Judith and Robin were able to assist you during a stressful time and help you find a great policy. Your feedback is truly appreciated, and we're glad to know that you feel supported by our team."
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Grace Yates

March 14, 2025

5  out of  5
rating by Grace Yates
"Judith has been fabulous to work with and made our transition from previous insurance easy. I would highly recommend State Farm and Judith."
We responded:
"Thank you so much for your wonderful feedback, Grace. It's great to hear that Judith made your transition to State Farm smooth and easy. Your recommendation means a lot to us, and we're grateful to have you as part of our community. If there's anything else we can do for you, please let us know."
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Austin House

March 12, 2025

5  out of  5
rating by Austin House
"Bobbie did an amazing job answering my questions. She was very knowledgeable, and also very personable! I’m glad I made the switch on my insurance companies because it saved me money, but I’m also very happy I chose to reach out to Jerry Goble’s office as they are awesome!"
We responded:
"Thank you, Austin, for sharing your experience with us. It's great to hear that Bobbie was able to assist you so effectively and that you're pleased with your decision to switch to our agency. We're grateful to have you as a customer and are committed to providing you with excellent service. Your feedback is greatly appreciated!"
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Carla Benny

February 25, 2025

5  out of  5
rating by Carla Benny
"Jackson is the best representative! Thank you for helping me get everything I needed at a price that was exactly in my budget. Great and friendly service!"
We responded:
"Awesome, Carla! Thank you for sharing your positive experience with Jackson. It's great to hear that he was able to assist you in finding the right coverage within your budget. If there's anything else we can do for you, please let us know."
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Haley Mcintosh

February 5, 2025

5  out of  5
rating by Haley Mcintosh
"I recently switched to State Farm to save money since my prior insurance company went sky high. Judith was extremely helpful in getting me coverage. I even ended up with more than car insurance coverage for less than what I was paying with my previous insurance company. I would highly recommend this office!"
We responded:
"Thank you Haley. We look forward to working with you and appreciate your confidence in us. "
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Alicia Danielle

February 5, 2025

5  out of  5
rating by Alicia Danielle
"Judith did amazing!!! Super helpful with helping me find the right insurance and everything I needed."
We responded:
"Thank you, Alicia, for sharing your experience with Judith. I'm glad to hear that she could assist you effectively in finding the right insurance. Our team appreciates your feedback and are glad to know you had a positive experience!"
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Jesse Davis

January 27, 2025

5  out of  5
rating by Jesse Davis
"Jerry and his people are all pros... great help.... ready to help you get the right answers"
We responded:
"Thank you, Jesse, for sharing your positive experience with our team. I'm happy to hear you've found us to be professional and helpful in getting you the answers you needed. We appreciate your support! -Jerry Goble State Farm"
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Justin Sharp

January 6, 2025

5  out of  5
rating by Justin Sharp
"I've been a client of the Jerry goble family for 7 years now going on 8 and They have my loyalty. Spoke with a Mr. David today for some bigger policy changes and he did it quickly and efficiently as well as answering all of my jabbering questions. That being said, the whole crew they have there are a group of fantastic people. I feel safe calling them and trust them with getting the job done. I HEAVILY recommend State farm, but if you need a agent. Just call the Jerry goble office."
We responded:
"Justin - thank you for sharing your experience and being a loyal customer for nearly 8 years! I'm glad to hear David could assist with your policy changes and answer your questions. Your trust in our team and your recommendation mean a lot! Thanks again for your review!"
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Elle Coleman

December 17, 2024

5  out of  5
rating by Elle Coleman
"David with State Farm is a very professional and gave me the information I requested in a short amount of time. David, even not feel well still made sure all my questions were answered. I look forward to working with David again and I will refer all my friends and family to call on David at State Farm. I assure everyone will not be disappointed. Happy Holidays ⛄"
We responded:
"Thank you so much for sharing your experience with David! It's great to know that he provided you with the information you needed promptly and professionally. Your recommendation means a lot, and we're grateful that you're looking forward to working with David again!"
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Christian Baird

December 13, 2024

5  out of  5
rating by Christian Baird
"Orli was lots of help!!!!!"
We responded:
"Thank you for your review, Christian! We appreciate your feedback and look forward to assisting you again!"
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Ana Matteson

November 27, 2024

5  out of  5
rating by Ana Matteson
"David was great at explaining all the doubts I had. He was very nice and polite."
We responded:
"This is great to hear, Ana! We appreciate you sharing your positive feedback for David and look forward to continuing to serve you!"
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Sherri Rose

November 26, 2024

5  out of  5
rating by Sherri Rose
"I have been with State Farm for a several years. Wanted to Thank David for his help today. Did an excellent job taking care of my insurance needs."
We responded:
"Thank you for your 5-star review, Sherri! We're glad to hear you had a positive experience with David. Your continued trust and satisfaction mean a lot to us!"
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Dennis Atherton

November 15, 2024

5  out of  5
rating by Dennis Atherton
"Judith was very quick and detail focused while signing me up for my new policy. It was such a quick and easy experience. 10/10 would recommend!"
We responded:
"Thank you for sharing your experience, Dennis! We're glad Judith made the process quick and easy for you. Your recommendation means a lot to us!"
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jonathan robinson

November 15, 2024

5  out of  5
rating by jonathan robinson
"The staff at Jerry Goble's office have always been very helpful and efficient."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team has been helpful and efficient. We appreciate your feedback!"
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Foothills K9 Training

November 15, 2024

5  out of  5
rating by Foothills K9 Training
"Working with Jackson on our transfer from out of state and adding my partner to the policy was a breeze. He had so much patience with me and my delayed responses was so so kind. I don’t ever want to switch offices!!!"
We responded:
"Thank you for sharing your experience! It's great to hear that Jackson made your transition smooth and stress-free. We appreciate your kind words and are grateful that you feel so positively about our service. Looking forward to continuing to serve you!"
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Billie Kelly

November 13, 2024

5  out of  5
rating by Billie Kelly
"The best! Called in accident and the claim was processed in about 5 min! They called back to check on me! State Farm also called me to tell me they could save me money on my insurance a couple months back!"
We responded:
"Thank you for sharing your experience! We're glad we could support you throughout the claims process. We're also glad we could help you save money on your insurance. Your satisfaction is our priority, and we're here whenever you need us!"
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Melissa Jones

November 12, 2024

5  out of  5
rating by Melissa Jones
"State Farm has been good to us. After the horrible hail storm in 2023 they were right there and very quick to respond. We love Reese and all the other employees. Very kind & always so friendly."
We responded:
"Thank you so much for sharing your experience, Melissa! It's awesome to hear your compliments for the team, especially Reese. We truly appreciate your kind words and are always here to help!"
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Kelly WILKEN

November 8, 2024

5  out of  5
rating by Kelly WILKEN
"Great to work with. Proactively reached out to me to confirm the status of our build for our builder’s risk policy."
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that our proactive approach was helpful for your build process. Your feedback is greatly appreciated!"
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Carrie Lepore

November 8, 2024

5  out of  5
rating by Carrie Lepore
"Jerry Goble State Farm is top notch!!!! I personally have used State Farm from the very first home I ever purchased in 2013. I’ve had several properties with them, cars & personal property. I’ve experienced a home owners claim where a leak occurred, a roofing claim & lost a valuable ring. Every time, State Farm steps up & handles my claims with class, with ease & I’ve never had to worry if they will assist me in paying out on my claims. Jerry Goble’s State Farm is run like a family. Jerry is a stand up guy who always has your back & he has surrounded himself with a staff like David Meikle & team who I know I can call, text, email anytime, any day & they are always there. I can’t say enough great things about this local team in Richmond. Thank you David & Jerry for being the best of the best!!!!!"
We responded:
"Thank you so much for sharing your wonderful experience, Carrie! It's awesome to hear that you've had such positive interactions with our team over the years. Your kind words mean a lot to us, and we're grateful for your continued trust and support!"
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Kent Lewis

November 7, 2024

5  out of  5
rating by Kent Lewis
"Working with Judith Sexton (and Jerry) over the past 6 years has been a pleasure. We have worked on policies for businesses, renters, homes, auto, umbrella and more! Not the mention the goofy jokes we always have going on 🤪 Her knowledge and kindness to ensure that we are covered in all aspects is second to none! Thank you Judith for being so freaking awesome!!!"
We responded:
"Kent, thank you so much for your kind words! It's fantastic to hear that working with us has been such a positive experience for you over the past 6 years. Your appreciation means a lot to us, and we'll continue to strive to provide excellent service!"