State Farm® Insurance Agent Jerry Goble
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ana Garcia
November 27, 2024
"David was great at explaining all the doubts I had. He was very nice and polite."
"This is great to hear, Ana! We appreciate you sharing your positive feedback for David and look forward to continuing to serve you!"
Sherri Rose
November 26, 2024
"I have been with State Farm for a several years. Wanted to Thank David for his help today. Did an excellent job taking care of my insurance needs."
"Thank you for your 5-star review, Sherri! We're glad to hear you had a positive experience with David. Your continued trust and satisfaction mean a lot to us!"
Dennis Atherton
November 15, 2024
"Judith was very quick and detail focused while signing me up for my new policy. It was such a quick and easy experience. 10/10 would recommend!"
"Thank you for sharing your experience, Dennis! We're glad Judith made the process quick and easy for you. Your recommendation means a lot to us!"
jonathan robinson
November 15, 2024
"The staff at Jerry Goble's office have always been very helpful and efficient."
"Thank you so much for your kind words! We're delighted to hear that our team has been helpful and efficient. We appreciate your feedback!"
AZ K9 Service
November 15, 2024
"Working with Jackson on our transfer from out of state and adding my partner to the policy was a breeze. He had so much patience with me and my delayed responses was so so kind. I don’t ever want to switch offices!!!"
"Thank you for sharing your experience! It's great to hear that Jackson made your transition smooth and stress-free. We appreciate your kind words and are grateful that you feel so positively about our service. Looking forward to continuing to serve you!"
Billie Kelly
November 13, 2024
"The best! Called in accident and the claim was processed in about 5 min! They called back to check on me! State Farm also called me to tell me they could save me money on my insurance a couple months back!"
"Thank you for sharing your experience! We're glad we could support you throughout the claims process. We're also glad we could help you save money on your insurance. Your satisfaction is our priority, and we're here whenever you need us!"
Melissa Jones
November 12, 2024
"State Farm has been good to us. After the horrible hail storm in 2023 they were right there and very quick to respond. We love Reese and all the other employees. Very kind & always so friendly."
"Thank you so much for sharing your experience, Melissa! It's awesome to hear your compliments for the team, especially Reese. We truly appreciate your kind words and are always here to help!"
Stephanie Bailey
November 12, 2024
"My whole family has been with this group for years of great service!! They always go out of the way to help no matter what the issue is, staff is unbelievably compassionate and truly concerned for their customers!"
"Thank you so much for your kind words and for being a loyal customer of Jerry Goble State Farm for years! We're happy to hear that our team has consistently provided dedicated service. Your trust and satisfaction mean the world to us!"
Kelly WILKEN
November 8, 2024
"Great to work with. Proactively reached out to me to confirm the status of our build for our builder’s risk policy."
"Thank you for sharing your positive experience! It's wonderful to hear that our proactive approach was helpful for your build process. Your feedback is greatly appreciated!"
Carrie Lepore
November 8, 2024
"Jerry Goble State Farm is top notch!!!! I personally have used State Farm from the very first home I ever purchased in 2013. I’ve had several properties with them, cars & personal property. I’ve experienced a home owners claim where a leak occurred, a roofing claim & lost a valuable ring. Every time, State Farm steps up & handles my claims with class, with ease & I’ve never had to worry if they will assist me in paying out on my claims. Jerry Goble’s State Farm is run like a family. Jerry is a stand up guy who always has your back & he has surrounded himself with a staff like David Meikle & team who I know I can call, text, email anytime, any day & they are always there. I can’t say enough great things about this local team in Richmond. Thank you David & Jerry for being the best of the best!!!!!"
"Thank you so much for sharing your wonderful experience, Carrie! It's awesome to hear that you've had such positive interactions with our team over the years. Your kind words mean a lot to us, and we're grateful for your continued trust and support!"
Kent Lewis
November 7, 2024
"Working with Judith Sexton (and Jerry) over the past 6 years has been a pleasure. We have worked on policies for businesses, renters, homes, auto, umbrella and more! Not the mention the goofy jokes we always have going on 🤪 Her knowledge and kindness to ensure that we are covered in all aspects is second to none! Thank you Judith for being so freaking awesome!!!"
"Kent, thank you so much for your kind words! It's fantastic to hear that working with us has been such a positive experience for you over the past 6 years. Your appreciation means a lot to us, and we'll continue to strive to provide excellent service!"
james king
November 6, 2024
"Judith always goes above and beyond for the customer. Highly highly recommend State Farm for all you insurance needs! Give her a call and the opportunity to earn your business, I’m sure you will be satisfied !"
"Thank you for this great review recommending our agency to others, James! It is such a wonderful compliment to all of our efforts to provide you with the insurance you need at a value you deserve and great customer care! We are truly honored to have earned your business and trust!"
dustin blanton
November 6, 2024
"Uhh I am a first time buyer for auto insurance and Jackson made sure I was take. Care of and he helped me understand what was going on and how much everything would cost which helped me a lot so thank you all"
"Thank you for sharing your experience with Jackson! We're glad we could assist you and appreciate your kind words!"
Ty Zachary
November 6, 2024
"Jackson did a great job helping me set up my auto insurance."
"Great to hear! We're glad Jackson was able to assist you so well with setting up your auto insurance. We're always here to help with any of your insurance needs!"
Jay Cornelison
November 6, 2024
"Been with them for 6 years, always have dealt with one person (Bobbie Harmon) and she's AWESOME!!!"
"Thank you for sharing your experience! It's fantastic to hear that Bobbie has consistently provided you with excellent service over the past six years. We appreciate your loyalty and look forward to continuing to serve you!"
Duane Curry
August 30, 2024
"We have our insurance through Jerry Goble State Farm and we are very pleased with the service we receive. Judith Sexton and the staff are always so helpful and friendly and will go out of their way to help you."
"Thank you so much for sharing your positive experience! It's great to hear that Judith and the team have been so helpful and friendly. We truly appreciate your kind words and are delighted to have you with us!"
Himali Gammanpila
August 15, 2024
"Jackson was a tremendous help in moving both my auto and home insurance to KY. He not only ensured a smooth transition but also provided me with all the necessary information to register my vehicle in the state. His professionalism, attention to detail, and willingness to go above and beyond made the entire process stress-free. I highly recommend Jackson for anyone needing assistance with their insurance needs—he’s extremely knowledgeable and genuinely cares about his clients."
"Thank you so much for sharing your experience! It's great to hear that Jackson was able to make your transition to Kentucky seamless and stress-free. Your recommendation means a lot, and we're grateful that you found Jackson's knowledge and care so valuable!"
Lauren Cristi
August 5, 2024
"I would like to say thank you so much to Jackson for helping me with my auto Insurance policy for my daughter and I. He was very kind, respectful and got us the discounts that we were entitled to. He was very hard-working very informative and also a great communicator .Thank you so much Jackson for all your help and making a transition so easy for my daughter and I….I will refer friends and family to you !"
"Thank you so much for your kind words, Lauren! Jackson is delighted to have been able to assist you and your daughter with your auto insurance policy. It's wonderful to hear that he provided you with great discounts and made the transition smooth. We truly appreciate your recommendation to friends and family!"
Ken Bicknell
July 11, 2024
"Judith was outstanding with customer services, and she was able to save us hundreds of dollars with State Farm home and auto coverage! Big thank you to Judith Sexton and to Jerry Goble."
"Thank you for sharing your positive experience with Judith and our agency, Ken! We're thrilled to hear that she provided outstanding customer service and helped you save on your home and auto coverage. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
Ryan Ellis
May 13, 2024
"Judith was great! We had full auto and home in about 20 minutes total of discussing. It was not just generic coverage either. There were specifics that I wanted and she covered them. About 25% cheaper on auto than our previous provider!"
"Ryan, thank you for sharing your 5-star experience working with Judith! We're so glad she could assist you with your new auto and homeowners insurance and save you some money. Please let us know if there is anything you need in the future. Our team is always here for you!"
Jon Abel
March 25, 2024
"Always a good team to work with. Try to help me out in many ways to save me money and time. Thanks so much guys!! ....was but...one lady ruined this relationship Update..very unreliable..makes mistakes...customer ends up with reinstatement lapsed coverage..one guy helped after the canceling my insurance .. thank you to him.. emailed Jerry with issue no response..awsome!!"
"Thanks so much for the review, Jon!"
Alicia Renee Selner
February 8, 2024
"Had a very condescending claims agent today. Thank you Lewis (or Luis) You ruined my morning! So I gave a one star. Then I made a visit down town and had a fabulous interaction with the entire staff. So I'm changing my review to a five star ."
"Alicia, I am sorry to hear about this experience. These claims people are not in our office but I understand they are a part of your overall experience. I hope you will reach out to us at the office and let’s see if we can help."
Sharon Brown
January 13, 2024
"Very helpful"
"Thank you, Sharon, for your 5-star review! We're so glad we could assist you."
Britnayyo
December 5, 2023
"If I could give this office zero stars, I would. No one at this office cares that I’ve had an issue with the way my homeowners claim was processed, when I call i get attitude and belittled by the staff. Meanwhile my house is still ravaged by a storm while almost every other home in my neighborhood has had their repairs completed. I guess they don’t have State Farm insurance like me. No support at all from this office. Zero stars."
"We understand your frustration with the claims process. We do the best we can on our end to assist with claims, but we do have limitations within our office with the claims process. We tried to reach out to assist you further but have not been able to get ahold of you. Please call our office at your earliest convenience to discuss."
Amy Johnston
November 14, 2023
"If I could give 10 🌟 I would! I’ve been a customer for 10 years! Jerry and his awesome team have always provided top notch service! They make you feel comfortable with difficult decisions and treat you like family! I moved out of Richmond 9 years ago and have continued to stay with Jerry Goble State Farm! They have made it easy to do business even being 1.5 hours away! I have my homeowners insurance in addition to car insurance thru them and am forever grateful! Thank you Jerry and your team for always going over and beyond! Keep it up team!"
"Amy, we're so thankful for your support and trust over the years! Thank you for your kind words and glowing 5-star review. Looking forward to working together for many years to come!"