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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rita Denief

August 16, 2023

5  out of  5 rating by Rita Denief
"After being with the same insurance company for more than 35 years, we decided to shop rates. Moving to State Farm saved us hundreds per year. Additionally, the service provided during this process was outstanding!"

cjgfgs d

August 16, 2023

1  out of  5 rating by cjgfgs d
"0 help from my local State Farm agent Jerry Goble. Was told to call claims for every question I asked. Will be canceling"

Lisa Embree

July 28, 2023

5  out of  5 rating by Lisa Embree
"They answer any questions and they are kind and understanding. The prices are great compared to some of the big name companies."

Teresa Anglin

July 19, 2023

5  out of  5 rating by Teresa Anglin
"I left an insurance company I had been with for well over 20 years. I dreaded the thought of going thru the whole process for quotes and changes. Johnny took my information for multiple vehicles, multiple drivers, and home. He gave me the quotes during the 20 minutes we were on the phone. Not only was he knowledgable about my coverage, he was able to spot a couple of areas where we needed more coverage than I had been carrying in the past. Johnny did not push for me to make a decision immediately. He made me feel comfortable by allowing me to take my time and consider the options available before making a decision to move forward in writing the policies. He was able to increase my coverage on home and auto and still save my family over $1000 a year in insurance premiums!"

Shameless Psycho

June 30, 2023

5  out of  5 rating by Shameless Psycho
"Johnny was excellent and very professional had me took care of within minutes"

Dayna Midolo

June 16, 2023

3  out of  5 rating by Dayna Midolo
"Standard service. Do yourself a favor and get outside tow coverage through AAA or another company ESPECIALLY if you have a heavy duty vehicle. I loved my state farm agent in NY he always went above and beyond that is why I wanted a local agent. I feel just like another number here."

Oscar “Bart” Davidson

April 18, 2023

5  out of  5 rating by Oscar “Bart” Davidson
"Judith at State Farm in Richmond KY assisted us with home and auto insurance, and was very knowledgeable, efficient and helpful. It was a good experience, and we are very pleased to be in the State Farm family."

Austin Herron

April 17, 2023

5  out of  5 rating by Austin Herron
"Very patient and willing to help!"

Bridgette Latham

April 14, 2023

5  out of  5 rating by Bridgette Latham
"We’ve tired a few insurance companies and State Farm so far has been the best to work with especially Bobbie Harmon, she takes great care of us any time we need something."

robert young

April 13, 2023

5  out of  5 rating by robert young
"Called for a quote and the receptionist was really friendly and helpful."

Angie Holbert

April 13, 2023

5  out of  5 rating by Angie Holbert
"Excellent Customer Service! Noah was efficient and responded in a timely manner to a claim we had."

Chaese Hammons

April 13, 2023

5  out of  5 rating by Chaese Hammons
"Jerry and his team have been great with any need I have ever had. Judith helped me get the right price for my home, vehicle and life."


April 12, 2023

5  out of  5 rating by Cringels
"Jonny gave me a wonderful and care free experience with getting insurance for the first time on my own and worked hard to find all discounts and bundles to reduce the price as much as possible. I really appreciate him!"

Zac Wynn

April 12, 2023

5  out of  5 rating by Zac Wynn
"The best around! I have all my vehicles, rental property and my businesses with State Farm. Johnny takes great care of me! If I call anytime, they answer! Great people!!"

Amy Whittemore

February 21, 2023

5  out of  5 rating by Amy Whittemore
"Judith is the best!! She was very helpful, understanding and knowledgeable! She answered all my questions and made sure that I had understanding of the answers. 10 out of 10 recommend!!"

Mike Buckler

February 9, 2023

4  out of  5 rating by Mike Buckler
"Jonny was very friendly. Explained stuff to me that I didn't understand. Really does make a difference in the experience. Felt more personal. Won my business"

Christopher Stimpson

January 22, 2023

5  out of  5 rating by Christopher Stimpson
"Professional, clean, modern and pleasant. Not pushy and very respectful."

allison brewer

January 6, 2023

5  out of  5 rating by allison brewer
"Judith made sure that I got the best rate for my renters and auto insurance. She saved me almost $200/month! Very informative and kind!"

Zach Jones

October 18, 2022

5  out of  5 rating by Zach Jones
"I used Jonny Blount for quoting both my boat and my business commercial vehicles. He's responsive, quick, respectful and knowledgable. He has been more than helpful and the only person I will use for my insurance needs."

Kristine Woody

August 13, 2022

5  out of  5 rating by Kristine Woody
"Jerry and his team are so helpful. They always get information for us quickly and treat us kindly."

Jared Long

August 10, 2022

5  out of  5 rating by Jared Long
"Best branch in Madison County! Great people!"

Kim Robinson

July 23, 2022

5  out of  5 rating by Kim Robinson
"Nice people, and they do their best to keep you happy."

Michael Greene

July 21, 2022

5  out of  5 rating by Michael Greene
"Great team found at this branch. They take the time when I need to ask questions about policies or coverage and are super customer oriented. Get Statefarm @ Richmond Ky, Jerry Goble!"

Dale Stone

July 8, 2022

5  out of  5 rating by Dale Stone
"Always helpful."

Mike Anderson

June 14, 2022

5  out of  5 rating by Mike Anderson
"It’s been my pleasure to work with Jonny Blount as my agent within the Jerry Goble agency. If you have ever heard of the POS customer service method it’s the 5 star treatment. POS, means positively outrageous service and that’s what you get dealing with Jonny. He is always advising me on what are the best options for my insurance portfolio, and what cost saving advantages we can take advantage of. Jonny is a tremendous asset to the State Farm brand."