Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Sharp

Justin Sharp

January 6, 2025

5  out of  5
rating by Justin Sharp
"I've been a client of the Jerry goble family for 7 years now going on 8 and They have my loyalty. Spoke with a Mr. David today for some bigger policy changes and he did it quickly and efficiently as well as answering all of my jabbering questions. That being said, the whole crew they have there are a group of fantastic people. I feel safe calling them and trust them with getting the job done. I HEAVILY recommend State farm, but if you need a agent. Just call the Jerry goble office."
We responded:
"Justin - thank you for sharing your experience and being a loyal customer for nearly 8 years! I'm glad to hear David could assist with your policy changes and answer your questions. Your trust in our team and your recommendation mean a lot! Thanks again for your review!"
Profile photo of Elle Coleman

Elle Coleman

December 17, 2024

5  out of  5
rating by Elle Coleman
"David with State Farm is a very professional and gave me the information I requested in a short amount of time. David, even not feel well still made sure all my questions were answered. I look forward to working with David again and I will refer all my friends and family to call on David at State Farm. I assure everyone will not be disappointed. Happy Holidays ⛄"
We responded:
"Thank you so much for sharing your experience with David! It's great to know that he provided you with the information you needed promptly and professionally. Your recommendation means a lot, and we're grateful that you're looking forward to working with David again!"
Profile photo of Christian Baird

Christian Baird

December 13, 2024

5  out of  5
rating by Christian Baird
"Orli was lots of help!!!!!"
We responded:
"Thank you for your review, Christian! We appreciate your feedback and look forward to assisting you again!"
Profile photo of Ana Matteson

Ana Matteson

November 27, 2024

5  out of  5
rating by Ana Matteson
"David was great at explaining all the doubts I had. He was very nice and polite."
We responded:
"This is great to hear, Ana! We appreciate you sharing your positive feedback for David and look forward to continuing to serve you!"
Profile photo of Sherri Rose

Sherri Rose

November 26, 2024

5  out of  5
rating by Sherri Rose
"I have been with State Farm for a several years. Wanted to Thank David for his help today. Did an excellent job taking care of my insurance needs."
We responded:
"Thank you for your 5-star review, Sherri! We're glad to hear you had a positive experience with David. Your continued trust and satisfaction mean a lot to us!"
Profile photo of Dennis Atherton

Dennis Atherton

November 15, 2024

5  out of  5
rating by Dennis Atherton
"Judith was very quick and detail focused while signing me up for my new policy. It was such a quick and easy experience. 10/10 would recommend!"
We responded:
"Thank you for sharing your experience, Dennis! We're glad Judith made the process quick and easy for you. Your recommendation means a lot to us!"
Profile photo of jonathan robinson

jonathan robinson

November 15, 2024

5  out of  5
rating by jonathan robinson
"The staff at Jerry Goble's office have always been very helpful and efficient."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team has been helpful and efficient. We appreciate your feedback!"
Profile photo of AZ K9 Service

AZ K9 Service

November 15, 2024

5  out of  5
rating by AZ K9 Service
"Working with Jackson on our transfer from out of state and adding my partner to the policy was a breeze. He had so much patience with me and my delayed responses was so so kind. I don’t ever want to switch offices!!!"
We responded:
"Thank you for sharing your experience! It's great to hear that Jackson made your transition smooth and stress-free. We appreciate your kind words and are grateful that you feel so positively about our service. Looking forward to continuing to serve you!"
Profile photo of Billie Kelly

Billie Kelly

November 13, 2024

5  out of  5
rating by Billie Kelly
"The best! Called in accident and the claim was processed in about 5 min! They called back to check on me! State Farm also called me to tell me they could save me money on my insurance a couple months back!"
We responded:
"Thank you for sharing your experience! We're glad we could support you throughout the claims process. We're also glad we could help you save money on your insurance. Your satisfaction is our priority, and we're here whenever you need us!"
Profile photo of Melissa Jones

Melissa Jones

November 12, 2024

5  out of  5
rating by Melissa Jones
"State Farm has been good to us. After the horrible hail storm in 2023 they were right there and very quick to respond. We love Reese and all the other employees. Very kind & always so friendly."
We responded:
"Thank you so much for sharing your experience, Melissa! It's awesome to hear your compliments for the team, especially Reese. We truly appreciate your kind words and are always here to help!"
Profile photo of Kelly WILKEN

Kelly WILKEN

November 8, 2024

5  out of  5
rating by Kelly WILKEN
"Great to work with. Proactively reached out to me to confirm the status of our build for our builder’s risk policy."
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that our proactive approach was helpful for your build process. Your feedback is greatly appreciated!"
Profile photo of Carrie Lepore

Carrie Lepore

November 8, 2024

5  out of  5
rating by Carrie Lepore
"Jerry Goble State Farm is top notch!!!! I personally have used State Farm from the very first home I ever purchased in 2013. I’ve had several properties with them, cars & personal property. I’ve experienced a home owners claim where a leak occurred, a roofing claim & lost a valuable ring. Every time, State Farm steps up & handles my claims with class, with ease & I’ve never had to worry if they will assist me in paying out on my claims. Jerry Goble’s State Farm is run like a family. Jerry is a stand up guy who always has your back & he has surrounded himself with a staff like David Meikle & team who I know I can call, text, email anytime, any day & they are always there. I can’t say enough great things about this local team in Richmond. Thank you David & Jerry for being the best of the best!!!!!"
We responded:
"Thank you so much for sharing your wonderful experience, Carrie! It's awesome to hear that you've had such positive interactions with our team over the years. Your kind words mean a lot to us, and we're grateful for your continued trust and support!"
Profile photo of Kent Lewis

Kent Lewis

November 7, 2024

5  out of  5
rating by Kent Lewis
"Working with Judith Sexton (and Jerry) over the past 6 years has been a pleasure. We have worked on policies for businesses, renters, homes, auto, umbrella and more! Not the mention the goofy jokes we always have going on 🤪 Her knowledge and kindness to ensure that we are covered in all aspects is second to none! Thank you Judith for being so freaking awesome!!!"
We responded:
"Kent, thank you so much for your kind words! It's fantastic to hear that working with us has been such a positive experience for you over the past 6 years. Your appreciation means a lot to us, and we'll continue to strive to provide excellent service!"
Profile photo of james king

james king

November 6, 2024

5  out of  5
rating by james king
"Judith always goes above and beyond for the customer. Highly highly recommend State Farm for all you insurance needs! Give her a call and the opportunity to earn your business, I’m sure you will be satisfied !"
We responded:
"Thank you for this great review recommending our agency to others, James! It is such a wonderful compliment to all of our efforts to provide you with the insurance you need at a value you deserve and great customer care! We are truly honored to have earned your business and trust!"
Profile photo of dustin blanton

dustin blanton

November 6, 2024

5  out of  5
rating by dustin blanton
"Uhh I am a first time buyer for auto insurance and Jackson made sure I was take. Care of and he helped me understand what was going on and how much everything would cost which helped me a lot so thank you all"
We responded:
"Thank you for sharing your experience with Jackson! We're glad we could assist you and appreciate your kind words!"
Profile photo of Ty Zachary

Ty Zachary

November 6, 2024

5  out of  5
rating by Ty Zachary
"Jackson did a great job helping me set up my auto insurance."
We responded:
"Great to hear! We're glad Jackson was able to assist you so well with setting up your auto insurance. We're always here to help with any of your insurance needs!"
Profile photo of Jay Cornelison

Jay Cornelison

November 6, 2024

5  out of  5
rating by Jay Cornelison
"Been with them for 6 years, always have dealt with one person (Bobbie Harmon) and she's AWESOME!!!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Bobbie has consistently provided you with excellent service over the past six years. We appreciate your loyalty and look forward to continuing to serve you!"
Profile photo of Duane Curry

Duane Curry

August 30, 2024

5  out of  5
rating by Duane Curry
"We have our insurance through Jerry Goble State Farm and we are very pleased with the service we receive. Judith Sexton and the staff are always so helpful and friendly and will go out of their way to help you."
We responded:
"Thank you so much for sharing your positive experience! It's great to hear that Judith and the team have been so helpful and friendly. We truly appreciate your kind words and are delighted to have you with us!"
Profile photo of Himali Gammanpila

Himali Gammanpila

August 15, 2024

5  out of  5
rating by Himali Gammanpila
"Jackson was a tremendous help in moving both my auto and home insurance to KY. He not only ensured a smooth transition but also provided me with all the necessary information to register my vehicle in the state. His professionalism, attention to detail, and willingness to go above and beyond made the entire process stress-free. I highly recommend Jackson for anyone needing assistance with their insurance needs—he’s extremely knowledgeable and genuinely cares about his clients."
We responded:
"Thank you so much for sharing your experience! It's great to hear that Jackson was able to make your transition to Kentucky seamless and stress-free. Your recommendation means a lot, and we're grateful that you found Jackson's knowledge and care so valuable!"
Profile photo of Lauren Cristi

Lauren Cristi

August 5, 2024

5  out of  5
rating by Lauren Cristi
"I would like to say thank you so much to Jackson for helping me with my auto Insurance policy for my daughter and I. He was very kind, respectful and got us the discounts that we were entitled to. He was very hard-working very informative and also a great communicator .Thank you so much Jackson for all your help and making a transition so easy for my daughter and I….I will refer friends and family to you !"
We responded:
"Thank you so much for your kind words, Lauren! Jackson is delighted to have been able to assist you and your daughter with your auto insurance policy. It's wonderful to hear that he provided you with great discounts and made the transition smooth. We truly appreciate your recommendation to friends and family!"
Profile photo of Ken Bicknell

Ken Bicknell

July 11, 2024

5  out of  5
rating by Ken Bicknell
"Judith was outstanding with customer services, and she was able to save us hundreds of dollars with State Farm home and auto coverage! Big thank you to Judith Sexton and to Jerry Goble."
We responded:
"Thank you for sharing your positive experience with Judith and our agency, Ken! We're thrilled to hear that she provided outstanding customer service and helped you save on your home and auto coverage. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
Profile photo of Ryan Ellis

Ryan Ellis

May 13, 2024

5  out of  5
rating by Ryan Ellis
"Judith was great! We had full auto and home in about 20 minutes total of discussing. It was not just generic coverage either. There were specifics that I wanted and she covered them. About 25% cheaper on auto than our previous provider!"
We responded:
"Ryan, thank you for sharing your 5-star experience working with Judith! We're so glad she could assist you with your new auto and homeowners insurance and save you some money. Please let us know if there is anything you need in the future. Our team is always here for you!"
Profile photo of Jon Abel

Jon Abel

March 25, 2024

1  out of  5
rating by Jon Abel
"Always a good team to work with. Try to help me out in many ways to save me money and time. Thanks so much guys!! ....was but...one lady ruined this relationship Update..very unreliable..makes mistakes...customer ends up with reinstatement lapsed coverage..one guy helped after the canceling my insurance .. thank you to him.. emailed Jerry with issue no response..awsome!!"
We responded:
"Thanks so much for the review, Jon!"
Profile photo of Alicia Renee Selner

Alicia Renee Selner

February 8, 2024

5  out of  5
rating by Alicia Renee Selner
"Had a very condescending claims agent today. Thank you Lewis (or Luis) You ruined my morning! So I gave a one star. Then I made a visit down town and had a fabulous interaction with the entire staff. So I'm changing my review to a five star ."
We responded:
"Alicia, I am sorry to hear about this experience. These claims people are not in our office but I understand they are a part of your overall experience. I hope you will reach out to us at the office and let’s see if we can help."
Profile photo of Sharon Brown

Sharon Brown

January 13, 2024

5  out of  5
rating by Sharon Brown
"Very helpful"
We responded:
"Thank you, Sharon, for your 5-star review! We're so glad we could assist you."